LogMeIn’s Swift Response to the COVID-19 Crisis

March 23, 2020

Working remotely just became an urgent necessity for thousands of health care providers, schools, cities and nonprofit organizations—many without the training or infrastructure to master the practice. Now, LogMeIn, an international leader in remote work tools, such as GoToMeeting, GoToWebinar and GoToMyPC, has stepped up to provide these frontline service providers with the capacity to work remotely free of charge. 

LogMeIn is offering free, organization-wide use of many of its products for critical front-line organizations for three months through Emergency Remote Work Kits along with the support needed to use them. It’s also making the kits available to all of its customers. The kits include systems for meetings and video conferencing, webinars, virtual events, IT support and management of remote employee devices and apps, as well as remote access to devices in multiple locations. The company also has started a resource center with tips and best practices on how to master the shift to remote working for employees, managers and IT teams. 

LogMeIn Logo

In addition, the company has doubled down on its commitment to its roster of customers. "We are here to support customers and their employees in any way we can. If you are a LogMeIn customer looking to help protect your employees and rapidly expand remote working, we will do what we can to support you, whether with free products or free expertise,” said LogMeIn’s CEO Bill Wagner. 

LogMeIn has a Company Advised Fund at the Boston Foundation through which it conducts its annual charitable giving. With 25 offices in 12 countries, it has organized its philanthropy and volunteerism through its corporate social responsibility program, “Mission Possible.” Through Mission Possible, the company has also responded to the impact that COVID-19 is having on local communities. LogMeIn is matching time and resources from employees, which will be go to Direct Relief. Additionally, micro-grants are currently being deployed to assist the communities in which LogMeIn lives and works. The company has also contributed to the Boston Foundation’s COVID-19 Response Fund, which is distributing immediate and long-term operating grants to nonprofits that serve Greater Boston’s most vulnerable populations.