Work of Leisure

Public Event

The Work of Leisure

Behind the Scenes of Massachusetts' Leisure, Hospitality and Tourism Industry


June 19, 2018

8:30 AM - 10:30 AM


The Edgerley Center for Civic Leadership at the Boston Foundation

75 Arlington Street, 3rd floor Boston, MA


The Work of Leisure: Behind the Scenes of Massachusetts' Leisure, Hospitality and Tourism Industry - the first such study in 27 years - is a detailed report that reveals how ubiquitous this industry really is and how much influence it has. And yet, in many ways, we undervalue the workforce that is essential to this steady, reliable contributor to our economy.

This report can serve as a starting point for an overdue dialogue about policies that will allow the workers in the leisure, hospitality and tourism industry to earn a living wage while at the same time ensuring the enterprises that employ them continue to be profitable. As the report makes clear, these goals are essential to the continued economic success of Massachusetts.


Paul S. GroganPresident & CEO, The Boston Foundation


Presentation of Report Findings

Mark Melnik, Ph.D., Director, Economic & Public Policy Research, UMass Donahue Institute


Panel Moderator

Keith Mahoney, Vice President of Communications & Public Relations, The Boston Foundation


Panel Discussion

Jill GriffinDirector of Workforce, Supplier and Diversity Development

Massachusetts Gaming Commission

Brian LangPresident, UNITE HERE Local 26

Wendy K. NorthcrossChief Executive Officer, Cape Cod Chamber of Commerce/

Convention & Visitors Bureau

James E. RooneyPresident & CEO, Greater Boston Chamber of Commerce

For additional information, or to register by phone or email, please contact Michelle Hinkle at 
UNDERSTANDING BOSTON is a series of forums, educational events and research sponsored by the Boston Foundation to provide information and insight into issues affecting Boston, its neighborhoods and the region. By working in collaboration with a wide range of partners, the Boston Foundation provides opportunities for people to come together to explore challenges facing our constantly changing community and to develop an informed civic agenda. All of the Boston Foundation's civic leadership activities are supported by the Civic Leadership Fund at the Boston Foundation. Visit to learn more about this important fund. Visit to learn more about the Boston Foundation and its activities.